Warranty
Window Tinting Warranty
Automotive Window Film Warranty:
1.Avery Dennison Window Films
Lifetime Limited Warranty Avery Dennison Corporation or any of its affiliates and subsidiaries (“Avery Dennison”) warrants Avery Dennison automotive window films, professionally installed by authorized dealers in North America, to be free from product manufacturing hidden defects such as adhesive failure, bubbling, cracking, peeling, delamination, de-metallization and fade to purple. This limited warranty only extends to the original purchaser, is not transferable and does not include coverage for improper installation (including but not limited to installation which is not executed in accordance with the Avery Dennison installation guidelines) or poor installation quality. Obligations The obligation of Avery Dennison under this warranty is limited to replacement of the defective film and re-installation labor for the amount of Avery Dennison window film determined to be defective under these warranty terms. The authorized warranty servicing dealer must obtain written approval from Avery Dennison warranty service department prior to providing warranty service to the original purchaser. If Avery Dennison, at its sole discretion, determines that replacement of the defective film is not commercially reasonable, it can issue credit to the original purchaser. This limited warranty is made in lieu of all warranties expressed or implied. Any implied warranties of fitness for a particular purpose or merchantability applicable to the product last only as long as the written warranties enumerated herein. In no event shall Avery Dennison be responsible for any loss or direct, incidental or consequential damages or limitation on how long an implied warranty lasts so the above limitations and/ or exclusion shall not apply to you. Furthermore, Avery Dennison shall not be liable in any manner whatsoever for damages related to use of this product in an illegal manner. This warranty gives you specific legal rights, which may vary from state to state. It is the responsibility of the original purchaser to first notify an authorized dealer, or Avery Dennison of evident defect promptly upon its discovery, by defining the defect in detail and declaring which claims are asserted. Authorized dealers must be permitted sufficient time and opportunity to inspect and examine the products that were claimed to be defective in order to evaluate and respond to any warranty claim. All decisions regarding the existence of manufacturing defects which are covered by this limited warranty shall be made by Avery Dennison and shall be final and binding.
Exclusions This warranty is void if the Avery Dennison automotive window film is subject to improper care and cleaning, abuse, product misuse and applications on not recommended substrates or illegal installation. This product is to be used in compliance with all applicable state and provincial laws. Installation of the product in a manner that violates state or local law is a misuse of the product and voids all warranties, expressed or implied, but not limited to the warranty of merchantability. Avery Dennison expressly disclaims all other warranties not set forth herein, including the implied warranty of fitness for a particular purpose and the implied warranty of merchantability. Claims Avery Dennison warranties are valid anywhere in the USA and Canada. If the original installing dealer is not available, the original purchaser can submit a request for warranty service by sending an email to windowfilm.quality@averydennison.com with a copy of your completed warranty certificate and your original bill of sale to the Avery Dennison Corporation Warranty Service Department. Upon receipt, a representative will help locate a dealer who can provide warranty service.
2.Solar Gard Window Films
Warranty Coverage: Saint-Gobain Solar Gard LLC (“SGSG”) warrants all SGSG window film (listed above, the “Products”) against adhesive failure, bubbling, cracking/crazing, delamination, peeling, or other manufacturer’s defect; provided and on the condition that the Products were properly sold and installed on an appropriate automobile glass surface by an authorized dealer in accordance with all recommended installation procedures, and subject to the conditions described below in the “Not Covered by Warranty” section 6. 3.Additional Warranty for Certain Products: SGSG also warrants the Quantum, HP Supreme, HP Charcoal and HP Smoke Plus Product against de-metallization for the period of the applicable warranty coverage. No warranty against de-metallization is provided for the Ultra Performance, NR Supreme, Galaxie, NR Charcoal, NR Smoke Plus, VortexIR Ceramic and XenithIR Ceramic. SGSG also warrants Quantum, HP Supreme, NR Supreme, Galaxie, VortexIR Ceramic and XenithIR Ceramic against excessive or unusual change of color, for the period of the applicable warranty coverage. However, no such warranty is provided for HP Charcoal, HP Smoke Plus, NR Charcoal, and NR Smoke Plus Products. 4. Covered Persons/Companies: This warranty is provided and applies only to (1) independent window film dealer who purchased the Product from SGSG or from a SGSG distributor; (2) the registered owner of the automobile at the time the Product was installed; and (3) subsequent purchaser of the automobile, who properly transfers the warranty in accordance with the process referenced below in section 9. This warranty is the sole and exclusive warranty provided by SGSG to the persons and entities described above for the Products purchased. 5.Warranty Period: This warranty coverage begins on the date the Product was installed and extends for the period of time the original registered owner of the automobile owns the automobile; except, in the case of NR Charcoal and NR Smoke Plus the warranty coverage extends only for a period of five (5) years from the date of the original Product installation. If within five (5) years of original Product installation, the original registered owner sells the automobile and properly transfers the warranty to the subsequent purchaser as provided below, this warranty will transfer to the subsequent purchaser for the remaining period of time up to five (5) years from original Product installation. This warranty terminates upon any sale of the automobile unless the warranty is transferred as provided below. 6.Not Covered by Warranty: This warranty is voided by, and SGSG does not cover and hereby disclaims all liability for any loss, damage, expense or cost, resulting from any one or more of the following: 1.Installation of the Product (whether or not (i) performed by dealer; or (ii) the installer is “Certified” by SGSG); or 2.Improper product care, maintenance or cleaning; or 3.Product abuse; or 4.Glass breakage; or 5.Non-automotive applications and/or non-complying film uses; or 6. Any other acts, occurrences, defects, faults or damages not caused by SGSG. THIS WARRANTY ONLY APPLIES TO PRODUCT INSTALLED IN THE UNITED STATES AND CANADA. This Product is to be used in compliance with all applicable laws, statutes, rules, regulations and ordinances (“Laws”) of the applicable country, state, province or local jurisdiction including, without limitation, tinted window laws. FAILURE TO COMPLY WITH SUCH LAWS VOIDS THE WARRANTY. IT IS THE AUTOMOBILE’S OWNER’S RESPONSIBILITY TO COMPLY WITH ALL APPLICABLE LAWS. 7.Limitations: THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY SGSG FOR THE PRODUCT PURCHASED. THIS WARRANTY IS GIVEN IN LIEU OF, AND SUPERSEDES AND REPLACES, ALL OTHER EXPRESS OR IMPLIED WARRANTIES AND/OR AGREEMENTS, INCLUDING, BUT NOT LIMITED TO, ALL WARRANTIES IMPLIED BY LAW, SUCH AS THE IMPLIED WARRANTY OF MERCHANTABILITY AND WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT OF ANY DEFECT IN, OR FAILURE OF, THE PRODUCT, OR IN THE EVENT THE PRODUCT FAILS TO PERFORM AS REPRESENTED OR EXPECTED, SGSG WILL PROVIDE REPLACEMENT PRODUCT AND REASONABLE LABOR CHARGES TO AN AUTHORIZED WARRANTY SERVICING DEALER. DEALER WARRANTY CLAIM PAYMENTS ARE LIMITED TO THE AMOUNT SET FORTH IN THE SGSG DEALER WARRANTY CLAIMS PAY-OUT SCHEDULE NOT TO EXCEED THE ORIGINAL INVOICE AMOUNT. FOR PURPOSES OF THIS WARRANTY, THE ORIGINAL INVOICE AMOUNT INCLUDES THE PRICE OF THE PRODUCT AND INSTALLATION LABOR PAID AT THE TIME OF THE INITIAL INSTALLATION. PROVIDED, THAT IF THE SAME PRODUCT IS NOT AVAILABLE SGSG MAY REPLACE WITH A SIMILAR PRODUCT AT ITS SOLE DISCRETION. IN NO EVENT SHALL SGSG BE LIABLE OR RESPONSIBLE FOR ANY OTHER COSTS, ATTORNEY’S FEES, EXPENSES, LOSSES OR DAMAGES (REGARDLESS OF WHETHER THEY ARE DEEMED TO BE DIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL) THAT ARE IN ANY WAY RELATED TO THE PRODUCT OR ANY FAILURE OF THE PRODUCT TO PERFORM AS REPRESENTED OR EXPECTED AND WHETHER ARISING IN CONTRACT, WARRANTY, NEGLIGENCE, STRICT PRODUCTS LIABILITY, TORT, OR OTHERWISE. SGSG DOES NOT ASSUME LIABILITY FOR ANY WARRANTY, LOSS OR DAMAGE OTHER THAN AS EXPRESSLY STATED IN THIS LIMITED WARRANTY. SGSG IS NOT LIABLE FOR ANY LOSSES OR DAMAGES RELATED TO OR INVOLVING GLASS BREAKAGE. SOME STATES/PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. SOME STATES/PROVINCES DO NOT ALLOW EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE/PROVINCE TO STATE/PROVINCE. SGSG’s total liability, whether for breach of contract, warranty, negligence, strict products liability, or commission of any other tort, violation of any statute, regulation, or ordinance, or otherwise, is limited to the purchase price of the particular Product and installation labor sold under this warranty as stated on the original invoice. In the event that it is necessary to replace defective film, any such replacement will not extend the duration of this warranty coverage. SGSG reserves the right to approve the warranty repair service provider who will perform the warranty claim service. All warranty claim payments will be made to the warranty repair service provider who has been authorized by SGSG to perform the warranty service pursuant to the terms of this warranty. Oral or written statements by any party other than in this warranty should not be relied upon by you, and are not part of this warranty. NO OTHER PERSON OR ENTITY, INCLUDING THE DEALER, HAS ANY AUTHORITY OR POWER TO MODIFY OR EXTEND THIS WARRANTY. THIS LIMITED WARRANTY CAN ONLY BE MODIFIED BY A WRITTEN AGREEMENT SIGNED BY AN OFFICER OF SGSG. 8. CUSTOMER AND DEALER PLEASE NOTE: The following information must be completed by the dealer (and the customer) at the time of installation of the Product in order to make a warranty claim at a later date. PLEASE PRINT CLEARLY. WARRANTIES THAT ARE NOT LEGIBLE AND/OR DO NOT PROVIDE COMPLETE INFORMATION MAY DELAY PROCESSING OF WARRANTY CLAIMS AND/OR RESULT IN THEIR DENIAL. FOR PROPER CARE AND MAINTENANCE, SEE THE CARE AND MAINTENANCE INSTRUCTIONS FOR THE PRODUCT INCLUDED WITH THIS WARRANTY PACKET, OR YOU CAN OBTAIN A COPY OF THE CARE INSTRUCTIONS AT https://www.solargard.com/automotive/automotiveproducts/automotive-warranties. 9. To Transfer this Warranty: This warranty may only be transferred to the first subsequent purchaser of an automobile within five (5) years of original film installation in accordance with the process and rules set forth at the Solar Gard® Website at https://www.solargard.com/automotive/automotiveproducts/automotive-warranties. 10. To Make a Warranty Claim: SGSG reserves the right to verify eligibility for this warranty coverage, and to inspect the affected window before approving a claim. To make a warranty service claim, it is required that the following steps be followed: 1. Contact your original installing dealer to initiate a warranty service claim. If your original installing dealer is not accessible, contact Solar Gard’s Warranty Service Department at solargardwarranties@saint-gobain.com. 2. In order to process a warranty claim, a Solar Gard dealer must receive the following warranty claim support materials: a) A copy of this fully completed Warranty agreement. b) Proof of purchase from the installing dealer. This information is best provided by keeping a copy of your proof of purchase invoice attached to your warranty agreement. 3. Upon completion of the warranty repair service, the customer will be required to sign a warranty repair claim form. This form will enable the dealer to be reimbursed for the warranty repair service. 4. All warranty claim payments will be made to the warranty repair service provider who has been approved in advance by SGSG to perform the warranty service pursuant to the terms of this warranty. 5. All warranty repair service claims must be submitted to SGSG by the authorized warranty repair service provider within 180 days of completion of the warranty event. For warranty claims greater than $2,500.00, the authorized warranty repair service provider must obtain written pre-approval from SGSG before beginning the warranty repair service. For additional warranty claim questions contact: Solar Gard Warranty Service Department E-mail: solargardwarranties@saint-gobain.com Phone 866-572-1922
Residential Window Tinting Warranty and Commercial Window Tinting Warranty:
3.Johnson Window Films
Product Warranty Statement
Congratulations! The installation of Johnson Window Films flat glass films will provide
many years of comfort, energy savings and protection. Residential interior applications
come with a manufacturer’s lifetime limited warranty, commercial interior applications come with a 12- or 10-year warranty, and all exterior applications are covered for 5 or 2 years (see Warranty Terms). Johnson Window Films flat glass films are warranted to the original purchaser against cracking, peeling, bubbling, delamination, or de-metallization when properly installed and maintained on suitable surfaces of glass windows by an independent installer. This warranty is non-transferable. Your Johnson Window Films dealer is committed to your satisfaction and will continue to be your representative throughout the life of the film covered by this warranty.
4.Warranty Limitations
5.Exterior Applications Limitations
5.HOW TO MAKE A CLAIM to Johnson Window Films for Residential Window Tinting or Commercial Window Tinting.
In the event of any film failure, contact your dealer immediately
to replace defective material. The installing dealer will submit the
claim to us and receive appropriate credit.
In the event your independent dealer cannot be reached, contact Johnson Window Films,
Inc. Attn: Warranty Claims – 20925 Bonita Street, Carson, CA. 90746 – fax: (310) 631-6628.
We will assist in making arrangements for qualified warranty replacement. You will be required
to provide a copy of your invoice from the installing dealer and a copy of this warranty.
There’s good news if you’re looking for window tinting locations in the Warren, MI area. MI Tint Co. is conveniently located on Mound Rd. Our shop makes it easy to have someone professionally tint your vehicle, home or business if you’re located in Warren, MI or any of the following communities:
Areas Served by MI Tint Co
- Shelby, MI
- Sterling Heights, MI
- Rochester Hills, MI
- Troy, MI
- Royal Oak, MI
- Birmingham, MI
- Clinton Township, MI
- Macomb, MI
- Berkley, MI
- Beverly Hills, MI
- Clawson, MI
- Detroit, MI
- Warren, MI